Plugin WooCommerce - Guide

Integrez ReturnEase of maniere transparente your store WooCommerce

Qu'est-ce que le plugin ReturnEase WooCommerce ?

our official plugin connecte your store WooCommerce directement ReturnEase for a handling automatede some returns.

definition

The WooCommerce plugin automatically synchronizes orders and customers between your store and ReturnEase, allowing smooth return submissions.

Avantages du plugin

✓Integration transparente with your store existante
✓Synchronisation automatic some orders and customers
✓Suivi some returns directement since WooCommerce
✓Dashboard aifie for the orders and returns

Installation du plugin

L'installation du plugin ne prend que a few minutes :

1. Download le plugin

Download le plugin ReturnEase since le repertoire of plugins WordPress or since our dashboard.

WooCommerce → Add-ons → Browse Extensions → Search "ReturnEase"

2. Installer le plugin

Televersez le file ZIP du plugin in WooCommerce or installez-le directement since le repertoire some plugins.

3. Activer le plugin

a times installe, activez le plugin since la page Plugins in WooCommerce.

Plugins → Installed Plugins → ReturnEase → Activate

Configuration du plugin

after activation, Configure le plugin for le connect your account ReturnEase :

1. Obtenir a cle API

In the ReturnEase dashboard, go to Integrations → API Keys and create a new key.

Create API Key →

2. Open the settings du plugin

in l'admin WooCommerce, Go to WooCommerce → Settings → ReturnEase.

WooCommerce → Settings → ReturnEase

3. Entrer the key API

Collez your cle API ReturnEase in le champ setup du plugin.

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4. Test la connexion

Click on 'Test la connexion' for vous asoner que le plugin can communiquer with ReturnEase.

✅ Succes !

your store WooCommerce est now connectee ReturnEase. the orders seront automatically synchronisees.

Fonctionnalites du plugin

Le plugin offre a integration complete with your store :

🔗 Synchronisation some orders

Synchronisez automatically the details of order, products and data customers

📦 Bouton return

Add a button 'Backner article' l'historique some orders customers

🔄 Synchronisation some statuss

the mises update of status return are refletees in WooCommerce

📧 Notifications

Notifications e-mail automatics for the returns and complaints

💰 Management some remboursements

Traitez the remboursements directement since le dashboard ReturnEase

📊 Analytics

View return statistics in the WooCommerce dashboard

How it works

1️⃣ Le customer initie a return

the customers cliquent on 'Backner article' in leur historique of orders WooCommerce, qui the redirige vers Form return ReturnEase.

Customer→WooCommerce→ReturnEase

2️⃣ Traitement of return

ReturnEase processes the request return and vous notifie by e-mail. Vous examinez and approuvez le return in le dashboard.

ReturnEase→Merchant→Decision

3️⃣ Mise update du status

the mises update of status return are synchronisees with WooCommerce for que the customers puissent suivre leurs returns.

ReturnEase→WooCommerce→Customer

Troubleshooting

Erreurs of connexion

Si le plugin ne can pas se connect ReturnEase :

Verify that your API key is correct and active
Make sure your server can effectuer some requests HTTPS sortantes
Check that your bye-feu ne bloque pas the connexions api.returnease.io
Test the key API manuellement en utilisant cURL

Button return n'apbyaît pas

Si the customers ne voient pas Button return :

Make sure le plugin est active and configure
Check that la order respecte the criteres return (completede, in la fenêtre return)
Viofz le cache of WooCommerce and du browser

Issues of synchronisation

Si the orders ne se synchronisent pas :

Check the logs du plugin in WooCommerce → Status → Logs
Make sure the key API a the permissions 'read:returns'
Declenchez manuellement a synchronisation since the settings du plugin

💡 Need Help?

If you encounter always some issues, our support team is here for you.

Contacter le support →

Best Practices

✓

Test le plugin in a environnement of test Before le deployer to production

✓

Update regularly update le plugin for obtenir of newthe fonctionnalites and corrections

✓

Configure the notifications by e-mail for suivre the returns in real time

✓

Add a lien vers the returns in the e-mails confirmation of order for a acces facile

✓

Ensure l'analytique some returns for identify the trends and issues of products

Ready to Get Started?

Obtenez a cle API and commencez integrer WooCommerce with ReturnEase des aujourd'hui

Create API Key