Terms of Service

Last updated: October 3, 2025

1. Legal Information

Company Information:

Owner: Benoît Jean-Baptiste Ammy Viganotti

Traof Name: Diviga / ReturnEase

NIP (Polish Tax Number): 8943089331

Address: ul. Dębowa 30F, 55-010 Radwanice, Pologne

email: support@returnease.io

These Terms of Service (ToS) offine the terms of use for the ReturnEase platform for e-commerce returns management.

2. Legal Compliance

ReturnEase Regulatory Compliance:

  • Consumer Code - Compliance with 14-day withdrawal period
  • GDPR - Full personal data protection
  • European Directive 2011/83/EU - Consumer Rights

3. Consumer Protection

Right of Withdrawal (14 Days)

In accordance with French Consumer Code, you have 14 days to exercise your right of withdrawal.

GDPR Protection

Full compliance with the General Data Protection Regulation.

4. VAT and Billing

Important VAT Information:

Payments are processed by Paddle.com Market Limited (Merchant of Record)

5. Refund Policy

14-Day Right of Withdrawal:

  • • Period: 14 calendar days from Subscription
  • • Procedure: Send an email to support@returnease.io
  • • Refund: Within 14 days following the request

6. Contact

Diviga / ReturnEase
Email: support@returnease.io
Address: ul. Dębowa 30F, 55-010 Radwanice, Pologne
NIP (Polish Tax Number): 8943089331

ReturnEase - Return Management for Online Stores