Quick Start Guide

Set up your ReturnEase account and start managing returns in less than 10 minutes

Quick Start in 4 Steps

Follow these simple steps to set up your ReturnEase account and start accepting returns from your customers.

1. Create Your Account

Sign up with your business email and Choose a secure password. You'll get access to a 14-day free trial with no credit card required.

Sign Up Now →

2. Configure Your Store

Fill in your business information to personalize your experience:

  • Subdomain (your unique return form URL)
  • Company name and contact information
  • Notification email for new returns
  • Return policy and instructions

3. Customize Your Forms

Use the form builder to add your logo, customize fields, and create a professional return experience that matches your brand.

Open Form Builder →

4. Share With Your Customers

Your return form is now live! Share your unique link with your customers:

https://yourstore.fr.returnease.eu

Understanding Your Dashboard

Your dashboard is your command center for managing returns. Here's what you'll find:

📊 Overview

Real-time statistics, recent returns, and quick actions. This is your home page when you log in.

📦 Return Management

View, filter, and manage all your return requests. See customer details, photos, and history.

📈 Analytics

Track trends, return rates, top reasons, and performance across different time periods. Export data for deeper analysis.

⚙️ Settings

Configure your store, manage forms, update email notifications, and customize your branding.

Best Practices for Success

✅ Do's

  • •Respond to returns within 24-48 hours for customer satisfaction
  • •Add your logo to build trust and brand recognition
  • •Test your forms before sharing with customers
  • •Check your dashboard and emails regularly for new returns

❌ Don'ts

  • •Don't make all fields required - keep forms simple
  • •Don't ignore returns - quick communication improves customer loyalty
  • •Don't forget to test forms on mobile - many customers will submit from their phone
  • •Don't use technical jargon - keep instructions clear and simple

Ready to Get Started?

Explore our guides to set up your forms and email notifications

Forms GuideEmail Guide
ReturnEase - Return Management for Online Stores